Iron Mountain has acquired the Shred Management assets and services of Total Office Shredding LLC, and my team and I are happy to welcome you to the Iron Mountain family. Services will initiate with Iron Mountain on Monday, February 4th, 2019.  Until 2/4/19, Total Office Shredding will continue to perform your Secure Shredding services.

Let Me Introduce You

Since 1951, Iron Mountain has been providing storage and digital transformation services to customers like you around the world. Our company’s reputation and services are built on trust ‒ and this trust remains the cornerstone of who we are and what we do. Our commitment to protecting your assets begins the instant you hand them over to us and doesn’t end until we either return them to you or securely destroy them. And not only are we devoted to helping our customers manage their information, but we are also dedicated to contributing to the local communities in which we work and live.

New Benefits to You

Here are some of the benefits you will see as an Iron Mountain customer.

  • Online Management Tools
    Iron Mountain Connect™, our online hub, is an easy way for you to manage your shred program, access your Certificate of Destruction or run reports: The Green Report shows the environmental benefits coming out of your organization’s shred program; the InControl Shred Usage Report provides detailed information on container volume.
  • Customer Service, Anytime
    Customer satisfaction is our top priority, and we are dedicated to providing you with a great customer experience. Connect with us anytime via email or telephone or through our online tools. We are here for you 24/7/365.
  • More Than Shredding
    You now have access to the Iron Mountain Secure e-Waste and IT Asset Disposition (SITAD) service that helps you destroy and recycle or repurpose numerous IT equipment types with reliable, environmentally compliant and secure services.

For You: Business as Usual

For now nothing changes, so please continue to work with our team at Total Office Shredding for customer service and to place orders at jkane@officeshredding.com or 301-621-2100.   We’ll keep you posted with updates about the transition to Iron Mountain, as well as with any changes we make along the way.

We look forward to supporting your organization and to being your trusted partner for many years to come. In the meantime, please feel free to reach out with any questions or thoughts concerning your transition to Iron Mountain.

Sincerely,

John M Kane
President, Total Office Shredding

Stuart Sheppard
Director, Integrations Secure Shredding M&A